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Locked

‎01-06-2023 04:06 AM

HP Recommended
Product: HP DeskJet 2720e All-in-One Printer

Why cant i print encrypted documents anymore

Category:
6 people had the same question
1 REPLY 1

‎01-11-2023 07:51 AM

HP Recommended

Hi @Royston6,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with printing password protected pdf files from your HP DeskJet 2720e All-In-One Printer.


I suggest that you follow steps listed below: 
1. Upload the PDF file to Google Drive and double-click to open the file.
2. Click the Print icon inside the Drive Previewer and the print window will pop-up.
3. You can now send the secure PDF to any of your printers without having to type the password.

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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