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‎09-03-2026 04:24 AM

HP Recommended

My hp officejet pro 8710  still says depleted cartridges after installing new ones and unplugging the printer to reset as well as wiping off the cartridges several times.

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1 REPLY 1

‎09-03-2026 05:36 AM

HP Recommended

Hi, @Adapont, Welcome to the HP Support.

 

I will be more than happy to help you. while I am an HP employee, the views expressed here are my own and may not necessarily reflect the views of HP. By sharing relevant video links, I aim to provide clear, practical guidance in an easy-to-follow format. These tailored video resources are designed to address queries more effectively and enhance understanding. I hope you find them helpful as well.

 

Here are the links which will help to resolve the issue: 

 

How to fix 'Incompatible Cartridge' and other errors for HP Instant Ink cartridges | HP Support - Yo...

 

How to fix ink cartridge errors on HP Inkjet printers | HP Support

 

Do keep me posted. 

  

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

RITA_R2

HP Support 

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