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- HP Community
- Printers
- Printer Setup, Software & Drivers
- My printer will not turn on

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02-07-2025 08:36 AM - edited 02-07-2025 08:37 AM
Hi @Mimi0498, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Sounds like your brand-new OfficeJet Pro 8135e decided to take an impromptu power nap—and forgot to wake up! No worries, though. Let’s give it a friendly nudge back to life.
Confirm Power Outlet Works
- Plug the printer into a different wall outlet (avoid surge protectors or power strips).
- Try plugging another device into the same outlet to check if it's working.
Check the Power Cable & Adapter
- Ensure the power cable is securely connected to the printer.
- If possible, use a compatible HP power cable from another HP printer.
Perform a Power Reset
- Unplug the power cable from the printer and the wall outlet.
- Wait 60 seconds to discharge any residual power.
- Reconnect the power cable directly to the wall outlet and the printer.
- Press the Power button and check if the printer turns on.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Max3Aj
HP Support
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