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‎12-23-2023 09:29 AM

HP Recommended
Product: HP Photosmart C6380 All-in-One Printer

NEED DISK OR CD TO RE-INSTALL ...C-6380 Photosmart all-in-one printer...

Category:
5 REPLIES 5

‎12-26-2023 06:23 AM

HP Recommended

Hi @JOAIRK57,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

If you need to reinstall the software for your HP Photosmart C6380 All-in-One Printer and you don't have the original disk or CD, you can still download the necessary drivers and software from the official HP website. Here's a general guide on how to do it.

 

  • Visit the HP Support Website: Go to the official HP support website: HP Customer Support.
  • Enter Your Printer Model: Enter your printer model, in this case, "C6380," in the search bar.
  • Select Your Operating System: Choose your operating system (Windows or Mac) from the list.
  • Download Drivers and Software: Look for the section that provides driver and software downloads for your printer. Download the latest drivers and software package.
  • Install the Software: Once the download is complete, run the installer to install the necessary drivers and software on your computer.
  • Follow on-screen Instructions: Follow the on-screen instructions to complete the installation process. Make sure to connect your printer to the computer when prompted.
  • Test the Printer: After installation, test the printer to ensure it is working correctly.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support

Raj_05
HP Support Community Moderator
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‎12-27-2023 05:11 AM

HP Recommended

hp retired this model printer. .there are no more updates available. .thanks for trying...

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‎12-27-2023 07:39 AM

HP Recommended

Hi @JOAIRK57,

 

Thank you for your response,

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
Was this reply helpful? Yes No

‎12-27-2023 08:10 AM

HP Recommended

hp said since this model has been retired, they do not have any updates available. .thank you for trying.. 

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‎02-15-2024 07:40 AM

HP Recommended

HP RETIRED THIS MODEL PRINTER A FEW YEARS AGO..HP C6380 PHOTOSMART ALL IN ONE..NEED 64BIT STARTUP CD..FOR C6300 SERIES PHOTOSMART PRINTER..MIGHT HAVE TO BUY A NEWER MODEL..

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