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Locked

‎01-20-2024 12:24 PM

HP Recommended
Product: HP Photosmart C6380 All-in-One Printer

NEED UPDATE DRIVERS ...

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-24-2024 03:11 AM

HP Recommended

Hi @JOAIRK57,

 

You are welcome! and thank you for posting back. 

 

To get the answer to this question, we have limited support boundaries in the support community as of now.

If there are any, you should be notified accordingly😊

 

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎01-23-2024 08:28 AM

HP Recommended

Hi @JOAIRK57,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

What is the exact issue you are facing?

 

If you are using Windows 11 OS currently, I am afraid, this printer is not compatible as the drivers are not available currently. Click here for more details.

 

However, you may try Windows built-in driver.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No

‎01-23-2024 06:17 PM

HP Recommended

HI,  YES I AM USING WINDOWS 11 ..THANK YOU FOR TRYING TO HELP..DO YOU KNOW WHEN I MIGHT BE ABLE TO UPDATE DRIVERS?THANKS,  JOAIRK57...

Was this reply helpful? Yes No

‎01-24-2024 03:11 AM

HP Recommended

Hi @JOAIRK57,

 

You are welcome! and thank you for posting back. 

 

To get the answer to this question, we have limited support boundaries in the support community as of now.

If there are any, you should be notified accordingly😊

 

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
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