NT TASK\HP\HP Print Scan Doctor\Printer Health Monitor keeps waking PC from sleep state

[Wehan]

My PC keeps getting woken up by "NT TASK\HP\HP Print Scan Doctor\Printer Health Monitor" how do I stop this from happening?

[Echo_Lake]

@Wehan

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

I understand that your printer keeps waking up your computer, follow these steps to disable the HP Printer Health Monitor which will fix this issue.

• Open the Devices and Printers folder, right-click the HP UPD, and then select Properties.
• Click the Device Settings tab.
• In the Installable Options section, set Printer Status Notification to either Enable or Disable.
• Click OK.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[Wehan]

The only thing that is consistent with my windows 10 and your instructions is the "Devices and Printers" window. I have no "HP UPD", I have HP LaserJet M14-M17 PCLms (network)" and if I right click and select properties on that there is no "device settings tab"  so I'm not sure where your instructions come from or if what I'm doing is all wrong but one or the other is not adding up at all. 

[Echo_Lake · Accepted solution]

@Wehan

Thank you for posting back. 

Let's try these steps to resolve the issue: 

Root level uninstall and reinstall printer drivers: 

• Go to Control panel – Programs and feature – Select all the HP laserjet printer entries and uninstall them.
• Now go to Control panel – Devices and printer – Select all the printer entries and remove the device. 
• Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.
• Under print server properties, go to drivers - remove any entry there as well.
• Again, go to run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files. 

To reinstall, click here.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.