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‎02-22-2021 06:43 PM

HP Recommended
Product: HP Colorjet MFP M180n
Operating System: Microsoft Windows 10 (64-bit)

Hi, I the organization I work with has a HP Colorjet MFP M180n which was configured on the network and an administrator password was set. Now we have changed our network settings and therefore need to reconfigure the printer however I do not have the old password and cannot get in to configure the printer. Please help me do an NVRAM password reset to reset to factory settings.

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2 people had the same question
1 REPLY 1

‎02-25-2021 02:20 AM - edited ‎02-25-2021 02:28 AM

HP Recommended

@dmaka, Welcome to the HP Support Community!

 

I understand your concern. However, this model printer(HP Color LaserJet Pro MFP M180n) does not have an option to perform the NVRAM reset. Please reach out to the HP Technical Support team in your region for further assistance/service options. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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