Need 64 bit driver for windows 11 envy 6000

[Signman11]

Scanner on Envy 600 needs 64bit to work

[Raj_05 · Accepted solution]

Hi @Signman11,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're experiencing compatibility issues with the scanner on your HP Envy 6000 printer and your computer's operating system. If the scanner requires a 64-bit system to function properly, it means that it may not work with 32-bit operating systems.

To resolve this issue, you have a few options:

• Upgrade your operating system: If your computer is currently running a 32-bit operating system, consider upgrading to a 64-bit version of the operating system. Most modern computers support 64-bit operating systems, and this should resolve the compatibility issue.
• Check for driver updates: Ensure that you have the latest drivers installed for your HP Envy 6000 printer. Sometimes, updated drivers can resolve compatibility issues and improve performance.

By following these steps, you should be able to resolve the compatibility issue and get your scanner working properly with your HP Envy 6000 printer.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support