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Can someone please provide me with steps to install the driver for HP ENVY 4520 for Windows 11?

I tried HP SMART app and also used the site but it does not seem to install the driver.

 

Thanks for your help in advance.

1 REPLY 1
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Hi @6070Issue,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

 

I understand your HP ENVY 4520 printer is not installing the driver on Windows 11. Let’s go through a few steps to check what could be causing this.

Confirm Windows 11 version and updates
Make sure Windows 11 is fully updated from Settings > Windows Update.
Pending updates can block driver installation.

Remove existing HP printer software
Go to Settings > Apps > Installed apps and uninstall any HP ENVY or HP Smart entries.
Restart the computer before continuing.

Restart the Print Spooler service
Press Windows + R, type services.msc, and open Print Spooler.
Restart the service to clear stuck or failed driver installs.

Download the full feature driver from HP website
Open the HP support site, search for HP ENVY 4520, and select Windows 11 as the OS.
Download the Full Feature Software and Driver if available.

Install the driver using administrator rights
Right-click the downloaded file and choose Run as administrator.
Follow the on-screen instructions and connect the printer only when prompted.

Use HP Smart as an alternative method
Install HP Smart from the Microsoft Store and open the app.
Add the printer and allow it to install the basic print and scan drivers.

Add the printer manually if not detected
Go to Settings > Bluetooth & devices > Printers & scanners > Add device.
If not listed, choose “Add manually” and let Windows install a generic driver.

Test printing and scanning
After installation, print a test page from Printer Properties.
Open HP Smart or Windows Scan to confirm scanning works.

These steps usually resolve driver installation issues for HP ENVY printers on Windows 11 and allow basic printing and scanning functionality.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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