• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
OfficeJet Pro 6960
Microsoft Windows 7 (64-bit)

Need Drivers for new HP OfficeJet Pro 6960 All-in-One Series printer. My CD/DVD drive not working on my laptop. Just purchased printer a copule of weeks ago. Printer is setup. My wi-fi see's the printer in my Internet access icon, however I am unable to "add" the printer to my laptop to use it. The printer is sucessufully connected to my network. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Please download and install the following software and drivers:

 

   http://ftp.hp.com/pub/softlib/software13/printers/oj6960/OJ6960__Full_WebPack_1979.exe

 

You don't need to add, system will automatically add your printer to your computer.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

Hi,

 

Please download and install the following software and drivers:

 

   http://ftp.hp.com/pub/softlib/software13/printers/oj6960/OJ6960__Full_WebPack_1979.exe

 

You don't need to add, system will automatically add your printer to your computer.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.