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First off: NEVER POST YOUR PHONE NUMBER HERE!!!! There are an incredible number of fraudsters that continually checking these boards to see if they can find someone with issues that they can scam. You have now opened yourself up to numerous people who will call you, tell you they are from HP, say they need remote access to control your computer, ask for credit cards and tell you that it is going to cost hundreds of dollars to fix any number of imaginary issues with your computer and then a few days later you will post here complaining that HP ripped you off.  So if you get any calls from someone saying they are from HP and they saw your post here, they are LYING. This board does not offer live phone support, this is a user to user, internet based support forum.

 

As you do not state what model of printer you have there is limited guidance I can provide. Drivers for most HP products are available from support.hp.com

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.