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‎12-02-2021 06:47 AM

HP Recommended
Product: laptop -hp 14-fqoxxx, printer officejet j4500
Operating System: Microsoft Windows 10 (64-bit)

Hello, I purchased a new HP laptop (HP 14-fqoxxx) and want to install my ( HP printer Officejet j4500). I have use all the HP online support tools and also contacted an HP printer specialist. The printer software is on the HP support page but does not give me an option to down load, also Windows can not find or list the printer  The HP printer specialist told me the printer is no longer supported and for me to purchase a new printer. Is there any place to find printer drivers that hp will no longer support. Also I have the drivers on two additional Laptops and both will download the driver from HP.  I don't believe in discarding good working equipment. Any suggestions would be appreciated. 

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2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-02-2021 03:21 PM - last edited on ‎04-19-2022 11:21 AM by Retired

HP Recommended

Hi @robdoy 

 

Try with the software download from the next link:

* Click on YES button   to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

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3 REPLIES 3

‎12-02-2021 03:21 PM - last edited on ‎04-19-2022 11:21 AM by Retired

HP Recommended

Hi @robdoy 

 

Try with the software download from the next link:

* Click on YES button   to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
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‎12-05-2021 06:05 AM

HP Recommended

The software downloaded and installed perfectly, printer functions great. Thankyou for taking the time to respond and providing the software, really appreciate it.

1 person found this reply helpful
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‎12-06-2021 01:26 PM

HP Recommended

Great 😊, nice to know the driver worked !

Best regards,  happy holidays 

ferRX_1-1638822184200.png

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
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