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HP Recommended
Deskjet 1112
Microsoft Windows 11

I recently did a "clean install" of Windows 11 on my Dell Inspiron 3593 laptop .  I cannot get my HP Deskjet 1112 re-installed.  I used HP Smart as directed from your website, but it only seems to want to find and install a wifi printer.  My printer is USB only.  After several attempts, I did get a screen which allowed me to specify a USB connection, but that eventually led nowhere also.  I have spent 2 hours trying to get HP Smart to install my printer.  Is there any way I can simply download the printer driver and install it myself? (for some reason, Windows Update did not find a driver.)

 

Any suggestions would be most appreciated.

 

Frustrated,

 

MikeT in VA.

3 REPLIES 3
HP Recommended

Hi @MikeTinVA,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Printer.

Please follow the steps below to connect your printer to the network again.

 

1) Uninstall the HP smart app, Restart the printer and the computer or mobile device to clear possible error conditions.

 

2) Enable Wi-Fi setup mode: When you turn on your printer for the first time, it is temporarily placed in Wi-Fi setup mode so that it can be discovered during setup. Use the printer control panel to restore Wi-Fi setup mode, and then set up the printer again. Go to Restore Wi-Fi setup mode on your HP printer for more information.

 

3) Refer to this link to use the HP smart app on your phone/tablet/PC to add a printer.

 

Note: Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended

Did you read my request?  My printer does NOT have wifi capability.

HP Recommended

Hi @MikeTinVA,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Printer.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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