Need Printer Regionalization Reset to Support HP 680 (Made in Malaysia)

[Shafi6196]

Hello,

I have an HP DeskJet Ink Advantage 4535. Originally, it used HP 652 cartridges while I was living in Kuwait. After moving to Bangladesh, I contacted HP support and received a regionalization/reset code so that I could use HP 680 cartridges available here.

However, my printer is now not recognizing either cartridge. Neither HP 652 nor HP 680 cartridges are being supported by the printer. I suspect the printer may need another regionalization reset.

Could someone please help me resolve this issue or advise whether the printer needs to be reset/re-regionalized again?

Thank you.

[Pallipurath]

Hi @Shafi6196 

Welcome to HP Support Community!   

   

I noticed that the regional reset was performed, However it still shows the cartidge is not recognized. I would reqeust you to please share me the picture of the error to assist you furhter. 

   

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.   

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.   

  

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name.  

You can use this link as well:  

Private Messages - HP Support Community 

  

To perform a printer region reset you need to meet the following conditions:  

  

1. You need to have the printer full feature software installed on your computer.  

2. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.  

3. Make sure HP  App is installed too.  

  

Take care and have an amazing day ahead! 🚀 

[fgfdfsdfsdfsdfs]

Hi @Pallipurath,

I need help with a regionalization / region reset for my HP OfficeJet Pro 8715.

The printer is currently set to the US cartridge region and works with HP 952 cartridges, but I am now in Poland / Europe and need to use HP 953 cartridges.

Printer model: HP OfficeJet Pro 8715
Current cartridge region: US / HP 952
New cartridge region: Europe / Poland / HP 953
Current country: Poland
Operating system: Windows 11

I have genuine HP 953 cartridges and I can connect the printer via USB if needed.

Could you please help me change the printer region or send me the required regional reset instructions/key by private message?

Thank you.

[Shafi6196]

It's been 3days. The Hp Personnel who private messaged me is not replying my messages..Can Someone Else Help me please?