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HP Recommended
Microsoft Windows 10 (32-bit)

Need installation CD for new HP Officejet Pro 6978 Mailed to:

 

Shirley Robins

[personal info removed]

1 REPLY 1
HP Recommended

Hi @patriot8,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

To set up your new HP Officejet Pro 6978 printer, follow these steps.

 

Unpack the Printer: Remove the printer from its packaging and ensure all included components are present.

Power On: Plug the printer into a power source and turn it on using the power button.

Language and Country/Region Selection: The printer will likely prompt you to select your preferred language and country/region. Follow the on-screen instructions to make these selections.

Install Ink Cartridges: Open the printer's ink cartridge access door. Wait for the carriage to move to the center of the printer. Remove the protective tape from the new ink cartridges and insert them into their respective slots. Close the cartridge access door.

Load Paper: Open the paper input tray and load it with plain, unused paper. Adjust the paper guides to fit the paper size.

 

Install Printer Software: You can install the printer software using one of the following methods:

  • CD/DVD Installation: If your printer came with a CD/DVD, insert it into your computer's CD/DVD drive and follow the on-screen instructions to install the software.
  • Online Installation: If your computer doesn't have a CD/DVD drive, or if you prefer not to use the CD, you can visit the official HP website and download the latest drivers and software for your printer model. Visit the HP Support website, search for your printer model (HP Officejet Pro 6978), and download the appropriate software for your operating system.

 

Connect to Wi-Fi: During the software installation, you will likely be prompted to connect the printer to your Wi-Fi network. Follow the on-screen instructions to select your network, enter the Wi-Fi password, and establish a connection.

Finish Setup: Once the software installation is complete and the printer is connected to your Wi-Fi network, follow any remaining on-screen instructions to calibrate the printer, align the printheads, and perform any other necessary setup tasks.

Test Print: Print a test page to ensure that the printer is working correctly. This can be done through the printer's control panel or via the printer software on your computer.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.