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‎12-20-2020 04:48 PM

HP Recommended
Product: macOS 11.1
Operating System: Other

Need a driver for my HP OfficeJet Pro 6968.  Downloaded/installed the updated driver for the HP OfficeJet Pro 6960, but it does not support an HP OfficeJet Pro 6968.

Category:
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-21-2020 10:59 AM

HP Recommended

Hi,

A driver is for the whole series, he same driver is used for any submodel (e.g. 6968, 6965 are all part of the 6960 series).

 

Please follow below version of HP Easy Start, as soon as it launches open the top HP Easy Start menu and select Uninstall HP Software.

Follow the steps on screen and then click on Set Up New Device and follow the steps to reinstall the printer:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎12-21-2020 10:59 AM

HP Recommended

Hi,

A driver is for the whole series, he same driver is used for any submodel (e.g. 6968, 6965 are all part of the 6960 series).

 

Please follow below version of HP Easy Start, as soon as it launches open the top HP Easy Start menu and select Uninstall HP Software.

Follow the steps on screen and then click on Set Up New Device and follow the steps to reinstall the printer:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎12-23-2020 10:58 AM

HP Recommended

Thanks, Schlomi; your solution worked great!

Was this reply helpful? Yes No
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