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‎01-10-2019 02:36 AM

HP Recommended
Product: HP Laserjet MFP M28W
Operating System: macOS 10.14 Mojave

Hello,  i am trying to install the printer MFP M28w with my mac osx mojave 10.14.2 an the app HP Easy Start fails to install the drivers (Essentials version 5.10.5.11)

Is there any website to get this drivers?

 

Thanks in advance.

4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-10-2019 04:55 PM

HP Recommended

Hello again, i want to thanks user ShlomiL for sending the link of the package and finally the printer is working fine. I got a problem of communication with the scanner that was resolved deactivating the ipv6 configuration of the printer.

 

Regards.

View solution in original post

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2 REPLIES 2

‎01-10-2019 04:55 PM

HP Recommended

Hello again, i want to thanks user ShlomiL for sending the link of the package and finally the printer is working fine. I got a problem of communication with the scanner that was resolved deactivating the ipv6 configuration of the printer.

 

Regards.

Was this reply helpful? Yes No

‎02-13-2019 01:38 PM

HP Recommended

Changing the "Configure IPv6" to "Automatically" fixed the scanner communication problem.  It can be found in System Preferences at Network/Advanced/"TCP/IP".  Thanks for the information!!  I'd become very frustrated.

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