Need drivers for my NEW HP ENVY 6000, my old drivers will NOT print Landscape

[JeanK85]

HP ENVY 6000 - Recently purchased.    Will NOT PRINT in LANDSCAPE, though I set to LANDSCAPE in Setup.

[Raj_05]

Hi @JeanK85,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To resolve the issue of your HP ENVY 6000 not printing in landscape mode, you can follow these steps to download and install the latest drivers and software for your printer.

Uninstall Old Drivers:

• Open the Control Panel on your computer.
• Go to "Programs" > "Programs and Features."
• Find any existing HP printer drivers related to your old printer and uninstall them.

Download the Latest Drivers:

• Visit the HP Customer Support - Software and Driver Downloads.
• Enter "HP ENVY 6000" in the search box and select your specific printer model from the list.
• Choose your operating system from the drop-down menu (it should automatically detect your OS).
• Download the latest "Full Feature Software and Drivers" package.

Install the New Drivers:

• Once the download is complete, open the downloaded file and follow the on-screen instructions to install the new drivers and software.
• Restart your computer after the installation is complete.

Configure Printer Settings:

• Open a document and go to the print dialog (usually found under "File" > "Print").
• Select your HP ENVY 6000 printer from the list of available printers.
• Click on "Preferences" or "Properties" to open the printer settings.
• Set the orientation to "Landscape" and save the settings.

Test Printing:

• Try printing a document to check if the landscape orientation works correctly.

If the issue persists, you can try the following troubleshooting steps:

Update Firmware:

• Visit the HP support page for your printer and check if there's a firmware update available. Download and install any available firmware updates.

Check Application Settings:

• Ensure that the application you're printing from (e.g., Microsoft Word, Adobe Reader) is also set to print in landscape mode.

Reset Printer:

• Turn off your printer, unplug it from the power source, wait for about 60 seconds, then plug it back in and turn it on.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support