Need full OfficeJet 7310 All in One installation files

[AllanCohen]

I'm trying to install an old 7310 printer on a new computer.  HP Support no longer posts the full install files; rather just a statement to let Windows do it.  The Windows standard print driver does not install scanning support.  Does anyone have a copy of the actual install files?  Older posts reference the file name, but the links no longer work.  Thanks.

[Jay_G24]

Hi @rusbet,

I'd like to help!

HP Officejet 7310 All-in-One Printer driver for windows 10 is not available from the HP website. However, you can install the printer using windows built-in drivers.

You can scan using windows scan, or Microsoft paint-

On Paint -

1. Open Paint. Not all models are compatible with all listed operating systems. ...
2. Click File → From Scanner or Camera. If File is not available on the menu bar, click Alt on your keyboard, to display it.
3. If prompted, select your scanner from the list and click OK.
4. Choose your desired scan options. ...
5. Click Scan.

Scan app-

Once your scanner is installed, use the Windows Scan app to scan a picture or document. Here's how:

Note: Need to install the Windows Scan app? You can get the app at Microsoft Store.

1. Make sure your scanner is turned on.
2. In the search box on the taskbar, type Windows Scan, and then select Scan  from the results.
3. Do one of the following:
   • Place the item you want to scan face down on the scanner's flatbed and close the cover.
   • Place the item you want to scan in the scanner's document feeder.
4. On the Scan page, do the following:
   • Under Scanner, select the scanner you want to use.
   • Under Source, select the location you prefer to scan from.
   • Under File type, select the type of file you want the scan to be saved as. For example, you can save the file in different file formats—such as JPEG, Bitmap, and PNG.
   • Select Show more to show the Save file to options.
   • Under Save file to, browse to the location where you want to save the scan.
5. Select Scan at the bottom of the screen to scan your document or picture.
6. After your scan is finished, select View to see the scanned file before you save it, or select Close to save it. You can edit the scanned document or picture in the preview that appears when you select View.

You may refer to Install and use a scanner in Windows 10

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

[AllanCohen]

The solution below doesn't work.  Scanner drivers don't seem to be installed using the Windows built-in drivers.  (Print works fine.)  When I follow your instructions, there doesn't seem to be any way to access the drivers.  Windows Scan and Paint can't find a scanner.  What am I missing?  And why can't HP post the last available drivers?  I recently replaced the computer that was using my 7310 printer -- which was working fine.  

[Jay_G24]

HP Officejet 7310 All-in-One Printer driver for windows 10 is not available from the HP website.

Here is a link to the drivers page -https://support.hp.com/in-en/drivers/selfservice/hp-officejet-7300-all-in-one-printer-series/391181/...

Hope this helps!

[AllanCohen]

See my previous message.  Your response just links to the same webpage which doesn't solve the problem.

[Jay_G24]

As informed earlier we do not have compatible drivers available for your printer.

Have you tried to install windows scanner ?

Let me know!

[AllanCohen]

Windows Scanner doesn't recognize the HP 7310 as a scanner so it doesn't help.  I reinstalled the HP 7310 full drivers about a year ago, but unfortunately didn't think it was necessary to save those files.  Can't I obtain the last archived copy from HP?  I know they aren't current, but they do work under Windows 10.

[Jay_G24]

We do not have any of those files available, and after the recent windows update, I doubt if they would work.

[AllanCohen · Accepted solution]

OK, thanks.  I'd rather know than waste everyone's time trying.  

[Jay_G24]

I understand.

 If you need further assistance feel free to reach out to us.

Have a great day ahead!

Stay safe!

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!