Need help installing laser jet 1102w to run

[moodycroatian]

Replaced current laser jet 1102w with the same model  and now it does not work

[Sneha_01]

Hi @moodycroatian,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Installing or reinstalling a printer like the HP LaserJet 1102w should typically be straightforward, but occasionally issues can arise. Here’s a step-by-step guide to help you get your HP LaserJet 1102w installed and running properly:

1. Preparation

Uninstall Old Printer Software: If you've replaced the printer with the same model, ensure any previous printer software or drivers are uninstalled from your computer.

• On Windows: Go to Settings > Apps, find any HP printer software, and uninstall them.
• On macOS: Open Finder, go to Applications > HP or Hewlett-Packard, and drag any printer-related applications to the Trash.

Disconnect Old Printer: Unplug the old HP LaserJet 1102w from power and disconnect any cables (USB or Ethernet) from your computer.

2. Install Printer Hardware

Set Up Printer:

• Remove all packaging materials from the new HP LaserJet 1102w printer.
• Plug in the power cord and turn on the printer.
• Set up any preferences on the printer’s control panel (e.g., language, region).

Connect Printer to Network (Wireless):

• Press the Wireless button on the printer to start the Wi-Fi Protected Setup (WPS) method or use the printer’s control panel to connect to your wireless network.
• Follow the prompts on the printer’s display to enter your network password (WEP/WPA key).

3. Download and Install Printer Software

Download Drivers:

• Visit the HP Support website: HP LaserJet 1102w Drivers.
• Enter your printer model (LaserJet 1102w) and select your operating system (Windows or macOS).
• Download the latest full feature software/driver package.

Install Drivers:

• Once downloaded, run the installer file.
• Follow the on-screen instructions to install the HP printer software.
• Choose the wireless connection option when prompted during the installation process.
• Complete the setup by following any additional prompts to set preferences or register the printer if desired.

4. Test Printing

1. Print a Test Page:
   • After installation, print a test page to ensure that the HP LaserJet 1102w is correctly installed and connected.
   • On Windows: Go to Settings > Devices > Printers & scanners, select your HP LaserJet 1102w, and click on "Print a test page".
   • On macOS: Go to System Preferences > Printers & Scanners, select your HP LaserJet 1102w, and click on "Print Test Page".

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support