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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Need help to reset Admin Password for HP LaserJet Pro MFP M2...

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03-16-2024 11:42 AM
Hi @AV70,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
o reset the admin password on an HP LaserJet Pro MFP M226dw printer, you typically have a few options, including using the printer's control panel or performing a factory reset if the control panel is not accessible due to the password issue. Here’s a general guide to help you through the process. However, please be advised that steps may vary slightly depending on your printer's firmware version, and performing a factory reset will erase all settings back to their defaults.
Using the Printer Control Panel
If you have access to the printer menus but just need to reset or change the admin password:
- Navigate to the Setup Menu: On the printer’s control panel, go to the setup or settings menu. This can often be found under a gear icon or within a menu labeled “Settings” or “Service”.
- Look for Security Settings: Within the setup menu, find an option related to security, such as “Security Settings” or “Administrator Settings”.
- Reset Password: Look for an option that says “Reset Security Settings” or “Change Administrator Password”. Follow the prompts to reset or set a new password.
Performing a Factory Reset
If you cannot access the printer settings because you do not know the admin password, a factory reset might be necessary. Please note that this will remove all settings including network settings and printer preferences.
- Turn Off the Printer: Start by turning off the printer.
- Enter Reset Mode: The method to enter reset mode can vary. For many HP printers, holding down a specific button or combination of buttons while turning the printer back on will initiate a reset. Common buttons used for this include the "Cancel" or "Wireless" buttons. However, for the specific model HP LaserJet Pro MFP M226dw, you might need to consult the user manual or contact HP support for the exact button combination.
- Complete the Reset: Follow the on-screen instructions to complete the factory reset process.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Rachel571
HP Support
Sneha_01- HP support