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‎12-22-2021 11:15 AM

HP Recommended
Product: Photosmart 8250
Operating System: Microsoft Windows 7 (64-bit)

I need to install this printer on a new device and I cannot find the installation driver anywhere. The drivers page for the device gives me an HP doctor document but it can't find the initial driver. When I plug in the printer, it always fails to find the driver. Help!

Category:
1 REPLY 1

‎12-27-2021 01:48 PM

HP Recommended

@CLB1003

 

Welcome to the HP Support Community.

 

I would suggest you try the Windows built-in drivers. Follow the steps below:

 

•    Go to Control Panel - Devices and Printers - Click on "Add printer" and follow the on-screen instructions.

•    When the page prompts for the drivers, select "Windows update". The driver list will be updated.

•    Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.

 

Refer to this document HP Printers - Installing and Using the Windows Built-in Print Driver for help.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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