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- Need setup installation for Laser Jet Pro MFP M428fdw

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07-22-2025 05:16 PM
Product: HP LaserJet Pro MFP M428fdw
Operating System: Microsoft Windows 11
I have a new computer and after I get the message that my printer in not plugged into the computer. I bought a new cable and still no luck. I am not going to ditch a good printer because the driver will NOT download.
1 REPLY 1
07-22-2025 06:09 PM - edited 07-22-2025 06:10 PM
Hi @Lblackwell1
Please download the next driver to install your printer:
>> https://ftp.hp.com/pub/printers/Laserjet_M428f
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.
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