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HP Recommended
OfficeJet Pro 8210
Microsoft Windows 10 (64-bit)

- Purchased an OfficeJet Pro 8210 printer for a company computer.

- Installation software did not come with the printer (although the package indicated software was included).

- Located software/drivers on the HP support site, however, this company does not allow software from the internet to be downloaded and installed on company systems.

- Is there some other way to get the software/drivers I need?  As things stand now this printer is unusable.

- Thank you!

 

3 REPLIES 3
HP Recommended

Hi,

You may download and install a basic driver below:

https://ftp.hp.com/pub/softlib/software13/COL65827/bi-158442-1/OJ8210/OJ8210_Basicx64_38.8.1943.exe

 

You would need to install a print driver to print, either with an installation or by copying its content and manually adding a printer to the computer.

 

If you cannot download a software from the internet, you may downloading it from a USB, extract it and manually copy it to a USB stick, which is the same as wasincluded by the original installation CD..

 

After running the installation file, click the Start button and type %temp% into the search bar, then open the shown Temp folder.

Open the latest HP installation folder which begins with 7z (e.g. 7zs1234)
Now copy this content to a USB stick and run it on your PC, if that fails too be sure to provide the exact error, as this is affected by your company restrictions in many factors of course.


Shlomi



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HP Recommended

I have the same issue and where I can't install any of the drivers for a 6868 All in One Printer copier via wifi.   I have Windows 10 and software keeps  saying it's not compatible with my Operating System and  never installs the drivers needed to Print from Windows 10. Any help would be greatly appreciated.

HP Recommended

Thank you. I have another question before I can proceed.

 

First, I made an error when I first submitted my question. The computer I have is a Windows 7 (64-bit) system. (And it is not and cannot be connected to the internet.)

 

I found  Win 7 software and drivers for the 8210 on this HP Support web page:

 

https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-8210-printer-series/7902063

 

There are ten *.exe files.

 

I am allowed to download these files to a USB drive, but there are no instructions explaining how to use them.

 

If possible I would prefer to have all the software, drivers, tools/utilities, etc., installed for this printer, rather than just a basic driver.

 

My question is this:

 

Do I run all these executables? If so, do I run them in the order shown on the webpage?

 

Or, do I only run the HP Easy Start executable?

 

Thank you for your help.

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