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‎09-16-2024 05:21 AM

HP Recommended
Product: HP LaserJet MFP M234sdw Printer
Operating System: Linux

Hi,

 

The admin password/PIN was changed and they forgot the password.

Need to reset to the factory default PIN on the printer label.

I found procedures for resetting the wifi password, but that does not reset the PIN.

Unable to change via the HP Smart or EWS as I don't have the new password/pin.

Was unable to find procedure in manual.

 

HP Laser Jet MFP M234sdw Printer

Product Number:  6GX01A

 

Thanks in advance for any help!

Category:
1 REPLY 1

‎09-16-2024 07:18 AM - edited ‎09-16-2024 08:05 AM

HP Recommended

Customer Service Fixed it !  Thank you!

Tried duplicating the procedure after finished setting up printer and could not duplicate it.  Weird.

 

fyi, passwords can not be longer than 16 characters, that is what caused my issue.  If your password is longer than 16, delete all characters after 16 and it should work.

 

 

 

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