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‎02-14-2021 12:07 PM - edited ‎02-14-2021 12:13 PM

HP Recommended
Product: Neverstop Laser MFP 1202w
Operating System: Microsoft Windows 10 (64-bit)

In setting up my printer, it could detect my wifi password key and I could not remember it myself. I could not access my router's diagnostics page either so I did a hard reset and I changed my Network Name and passwords to start new.
Now I cannot seem to get rid of the previous failed attempted to install my printer. I have a solid amber wifi light, and test report from my printer shows my old network name in the config summery and I've been searching for an hour on hp sites to change it or reset it. The report also says "run the wireless network setup to configure your HP printer. - I just can't figure where to go to do that.
Full install of software doesn't work.

Category:
2 people had the same question
2 REPLIES 2

‎02-14-2021 01:37 PM

HP Recommended

OK, I finally got it to work. During the setup - be sure to use USB connection to override.

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‎03-07-2021 02:46 PM

HP Recommended

How did you get it to work? I have the same problem and I can't get the computer to recognize the printer when using the USB connection.

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