• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎10-18-2024 05:07 PM

HP Recommended
Operating System: macOS 10.13 High Sierra

How do I connect a LaserJet 4000N to a network with a 10.13 computer? The printer was on my network until recently but the 10.13 computer no longer works, so I'd like to use another 10.13 computer to put the printer on the network.

HP tech support could offer no help other than to offer to sell me a new printer.

Category:
3 REPLIES 3

‎10-18-2024 08:20 PM

HP Recommended


MacOS please read this article.

This list of HP printers can be used with MacOS 11 or under.  Unfortunately, the 4000N is not in that list.

Download this software for those printers
https://support.apple.com/en-us/106385

If your printer is not on that list then it must be used with MacOS 12 or later.

If you have a recent HP printer it may work on older MacOS 11 or under but you need to use either USB or the AirPrint Apple setup app. HP Smart is unlikely to run on older MacOS as it is a 32-bit OS.

Let me know what you find out.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No

‎10-23-2024 02:39 PM

HP Recommended

I have been unable to put my LaserJet 4000N on my network using either a 10.13 or 14.7 computer.

Was this reply helpful? Yes No

‎10-23-2024 03:12 PM

HP Recommended

I recommend you ask over at apple

 

start here

https://discussions.apple.com/thread/251977092?sortBy=rank

 

Sorry!

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.