• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
Officejet Pro 8610
macOS 10.15 Catalina

I need the instructions to do a regional reset from Latin America to US and Canada. I have an Officejet Pro 8610 that takes 950/951 cartridges. 

1 REPLY 1
HP Recommended

@redrock1

 

Welcome to HP Support Community


I would like to help

 

Before you start the Regionalization Reset, please check these details

 

1. Is your printer connected to your computer via a USB cable? If not, please connect it using a USB cable.

2. Do you have a full feature printer software? To find out if you have a full feature drivers installed, try these steps: On desktop, you will find you Printer icon, click on it and let me know if Printer assistant opens

3. If you do not see the Icon on the desktop screen, Click on start > Go to All programs > Look for Printer name > Click on it and again click on your Printer name. This should open printer assistant.

4. If you don't find Printer assistant, please download full feature software from this link: https://support.hp.com/us-en/drivers, enter the Product Number and select the correct Operating System.


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.