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12-11-2021 05:58 PM
Product: psc 2410xi Photosmart All-In-One
Operating System: Microsoft Windows 10 (32-bit)
I have a new computer so downloaded the driver. The printer will print but will not scan. The Scan Doctor determined I need "Full Software Solution" though I am unable to locate it on the HP support site.
This non-technical person appreciates any help.
1 REPLY 1
12-11-2021 08:45 PM
Have you ever used this printer with Windows 10? There does not seem to be any drivers produced and you might have to try using the windows scan and fax app to get scanning.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.




I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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