Need to help with changing the region on HP Officejet Pro 8610

[Ksu11]

I have bought the printer from the US and bring it to the China and the printer will not accept Chinese printer cartridges.

How to change the region on my printer?

[Raj2111]

Hi @Ksu11 

Welcome to HP Support Community! 

  

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link. 

  

Keep me posted. 

-Regards

Raj

HP Support

[Ksu11]

Hi Raj2111,

I have sent you the screen shot by private message. Would you please send me the reset code.

Thanks

Ksu

[Raj2111]

Hi @Ksu11 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I will share the code, Please check your private message.

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support