Need to install printer

[NanaPage]

HP DeskJet 4200E printer

[Raj2111]

Hui @NanaPage 

elcome to the HP support community.
 

I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.

It looks like you're encountering an issue with your HP DeskJet 4200E printer that requires you to reinstall the printer or the printer drivers. If you're seeing a message like "NEED REINSTALL" or something similar, it usually means that there is a problem with the printer's driver installation, or the printer might not be properly connected to your device (PC, Mac, etc.).

Here are the steps to reinstall your HP DeskJet 4200E printer and ensure everything is working properly:

1. Uninstall the Current Printer Drivers

If your printer was previously installed but is not working correctly, you'll need to uninstall the old drivers first.

For Windows:

1. Open the Start menu and go to Settings.
2. Click on Devices, then go to Printers & Scanners.
3. Find your HP DeskJet 4200E printer in the list of printers and click on it.
4. Click Remove device to uninstall the printer.
5. Next, go to Control Panel > Programs and Features.
6. Look for any installed HP printer software or drivers (e.g., HP DeskJet 4200 series or HP Smart), and uninstall them.

For Mac:

1. Open System Preferences and go to Printers & Scanners.
2. Find the HP DeskJet 4200E printer in the list on the left.
3. Right-click (or control-click) on the printer name and select Remove or Delete.
4. You may also want to go to Applications > Utilities > Printer Setup Utility and remove the printer there.

2. Download the Latest Printer Drivers

Next, you’ll want to download the latest drivers and software for your HP DeskJet 4200E printer.

Go to the HP Support website:

• Visit the HP DeskJet 4200E support page.

Download the appropriate drivers:

• On the HP support page, search for the HP DeskJet 4200E printer, and download the latest drivers for your operating system (Windows or macOS).

Download HP Smart (optional):

• HP recommends installing the HP Smart app for easier printer management. You can download HP Smart from the Microsoft Store (for Windows) or the Mac App Store (for macOS).

3. Reinstall the Printer and Drivers

After you've uninstalled the old drivers and downloaded the latest ones, you can proceed to reinstall the printer.

For Windows:

1. Run the installer for the downloaded drivers.
2. Follow the on-screen instructions to install the drivers.
3. The installer will prompt you to connect the printer to your computer. If you're using a USB connection, plug in the USB cable when instructed. If you're connecting via Wi-Fi, follow the prompts to connect the printer to your network (using Wi-Fi Direct or through the HP Smart app).
4. Once the installation is complete, you should be able to print.

For Mac:

1. Open the downloaded file to install the printer drivers.
2. Follow the instructions on-screen to complete the installation.
3. After installation, open System Preferences > Printers & Scanners, and click the "+" button to add the printer.
4. Select the HP DeskJet 4200E from the list and click Add.

4. Check Printer Connection

Make sure your printer is properly connected to your computer or network.

• USB Connection: Ensure the USB cable is securely connected to both the printer and your computer.
• Wi-Fi Connection:
  • If you're using Wi-Fi, check that the printer is connected to the same Wi-Fi network as your computer.
  • If needed, you can use the HP Smart app to set up the printer on Wi-Fi.

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support