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Locked

‎02-02-2025 06:04 PM

HP Recommended
Product: HP OfficeJet Pro 9015e All-in-One Printer
Operating System: macOS 10.14 Mojave

Load drivers

Category:
1 REPLY 1

‎02-06-2025 05:13 AM

HP Recommended

Hi @Johnny6868,

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful! 

 

For full functionality you would need to install the HP Smart app from the link below, please let us know if get any error message or behavior occurs when trying to install the app from the store.

https://apps.apple.com/us/app/hp-smart-for-desktop/id1474276998?mt=12

 

You may also use the HP printer setup (Mac built-in driver) on your Mac.

 

Refer to the link below for detailed instruction and watch the video on to setup and print using the Mac built-in driver.
https://support.hp.com/us-en/document/ish_1994828-1994872-16


If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

Take care, and have an amazing day! 

Regards, 
Vince_0406

 

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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