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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 3
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Need to "finalize print setup"

HP Recommended

I just purchsed a HP OfficeJet Pro 8035e series printer. I followed all the steps to set up the printer and printed and scanned the printer alignment page.

I created a document to test out the printer and get the message that I need to "Finalize the printer setup". How do I do this?

 

2 REPLIES 2
HP Support Agent
HP Support Agent
9,230 9,204 620 696
Message 2 of 3
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HP Recommended

Hi @Panela,

 

I'd like to help!

 

To assist better - 

 

Were you able to connect the printer to your computer?

What device are you using the printer with, a Windows computer, Mac, Android or an iPhone?

 

Meanwhile, Let's try a power reset on the printer

 

Reset the product

 

With the printer turned on, disconnect the power cord from the rear of the printer.

Unplug the power cord from the wall outlet.

Wait at least 60 seconds.

Plug the power cord back into the wall outlet.

Reconnect the power cord to the printer.

Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

 

 Also, try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware  

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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HP Support Agent
HP Support Agent
9,230 9,204 620 696
Message 3 of 3
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HP Recommended

Follow the instructions to scan to email

 

1.From Home screen, touch Scan, and then touch Email.

2. On the Email Profile Not Set Up screen, touch Next.

3. Touch Using the HP Software Installed on a Computer or Using a Web Browser, and then follow the onscreen message to set up an email profile.

 

You may refer to page no 47, 48 on the user guide 

 

Thanks!

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