Need to reset factory settings on 4001dw

[ilbarrister]

I need to reset to factor settings.  

[Sneha_01]

Hi @ilbarrister,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To reset your HP LaserJet Pro 4001dw to factory settings, follow these steps:

Factory Reset via Printer Control Panel

Turn on the Printer:

• Make sure your printer is powered on.

Access the Setup Menu:

• On the printer's control panel, press the Home button to access the main menu.

Navigate to Service Menu:

• Use the arrow buttons to navigate to Setup or Settings, and then press OK.
• Navigate to Service and press OK.

Select Restore Defaults:

• In the Service menu, navigate to Restore Defaults and press OK.
• Confirm the selection if prompted.

The printer will restart and return to its factory default settings.

Factory Reset via Embedded Web Server (EWS)

Find the Printer's IP Address:

• Print a configuration page from the printer’s control panel to find its IP address.
• On the printer's control panel, navigate to Reports or Information, and then select Print Configuration.

Access the Embedded Web Server:

• Open a web browser on a computer connected to the same network as your printer.
• Enter the printer’s IP address into the browser’s address bar and press Enter.

Login to the EWS:

• If prompted, enter the administrator username and password for the printer.
• If you have not set a username and password, try using the default credentials (often admin for both).

Navigate to Factory Reset:

• In the EWS, go to the System tab.
• Find and select Service or Resets.
• Look for an option such as Restore Factory Settings or Reset and follow the on-screen instructions to reset the printer to factory defaults.

I hope this helps.

Take care and have a good day.

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Rachel571

HP Support