Need to update firmware

[SK20241]

Hi,

Please assist me in updating the firmware of Laser jet pro MFPM128FN printer. 

[A_Gayathri]

Hi @SK20241,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are trying to update the firmware on your HP LaserJet Pro MFP M128FN printer, follow these steps:

Step 1: Prepare for the Firmware Update

Check Current Firmware Version:

• Print a Configuration Page from the printer's control panel to see the current firmware version.
• On the printer's control panel, press the Setup button.
• Select Reports, then Configuration Report.

Download the Firmware:

• Go to the HP Customer Support - Software and Driver Downloads page: HP Software and Driver Downloads.
• Enter your printer model (HP LaserJet Pro MFP M128FN) and select it from the list.
• Download the latest firmware file for your printer's operating system.

Step 2: Update the Firmware Update the firmware on an HP printer

Using Windows:

Prepare the Printer:

• Make sure the printer is turned on and connected to your computer via USB or network.

Run the Firmware Update Utility:

• Locate the downloaded firmware file (usually a .exe file for Windows).
• Double-click the file to run the firmware update utility.
• Follow the on-screen instructions to complete the update process.
• Do not turn off the printer or disconnect it during the update process.

Using Mac:

Prepare the Printer:

• Make sure the printer is turned on and connected to your computer via USB or network.

Run the Firmware Update Utility:

• Locate the downloaded firmware file (usually a .dmg file for macOS).
• Double-click the file to mount it, then run the firmware update utility.
• Follow the on-screen instructions to complete the update process.
• Do not turn off the printer or disconnect it during the update process.

Step 3: Verify the Firmware Update

1. Print a Configuration Page:
   • After the update is complete, print another Configuration Page from the printer's control panel to verify the new firmware version.
   • On the printer's control panel, press the Setup button.
   • Select Reports, then Configuration Report.

Troubleshooting

• If the update fails or encounters an error, restart the printer and computer, then try the update process again.
• Ensure that you are using the correct firmware file for your specific printer model.

Refer to this document: HP LaserJet Pro MFP M128fn Software and Driver

I hope this helps. 

Take care and have a good day.

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