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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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04-01-2021 02:41 PM
- I am getting a NETWORK64 error message when I am installing my printer to use as WIFI. I do not know what else to do. He tries to find a NETWORK64.MSI module and stops the installation. Could someone provide me with guidance on how to solve this problem.?
04-04-2021 06:51 AM
Welcome to the HP Support Community.
I would suggest you try the Windows built-in drivers. Follow the steps below:
• Go to Control Panel - Devices and Printers - Click on "Add printer" and follow the on-screen instructions.
• When the page prompts for the drivers, select "Windows update". The driver list will be updated.
• Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.
Refer to this document HP Printers - Installing and Using the Windows Built-in Print Driver for help.
Let me know if this helps.
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Thanks!
Have a great day!
I am an HP Employee