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HP Recommended

Printer set up OK but wouldn't print from my computer.  Went through lots of troubleshooting, nothing worked.  Used virtual assistant - 1st one I stopped because of an emergency, 2nd one stopped because I couldn't find what she was telling me, since I had too many screens open from previous attempt.  Third person spend about 2 hours, told me I needed to call in.  1st person got to where he took over my computer and did a few things, but I gave up.  2nd one was cut off quickly.  3rd person took about 2 hours, but finally got it printing from my computer.  However, he ccould not set it up as my default printer, so I have to choose the printer each time (and it's the only one that is active).  I think I give up

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HP Recommended

See if you can just print directly to your printer and not go through the router setup

 


You may need to reset the printer: video here

Wi-Fi setup to router: video here

For Wi-Fi direct setup see page 36 click here.
This is useful if you cannot access the router or the router is using VPN and the printer is blocked.

Simple push button or WPS setup is described on page 19 of above User Manual

Full feature software 6001


Scan software 6001

Printer Reference 6001 6002 6000 Series


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