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‎09-28-2020 05:15 PM

HP Recommended
Product: HP Envy 4520
Operating System: Microsoft Windows 10 (64-bit)

Today I received a notice via HP Support Assistant that there is a new driver available for the Envy 4520.  I do not know how to download and install.  The notice says to sign in to HP Support Assistant but I am signed in.  There is no option to download and install.  Further the dates on the notice says "Last Checked May 6, 2018 and next check will be May 20, 2018"  That is a problem as I just received this notice today September 28, 2020.

 

Thanks for you thoughts.

 

Sincerely

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-29-2020 10:55 AM

HP Recommended

That would be the Full Feature Software.

 

If you want only the basic driver then you can try this https://ftp.hp.com/pub/softlib/software13/printers/EN4520/basic/EN4520_Basicx64_1122.exe

KrazyToad
I Am An HP Employee

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3 REPLIES 3

‎09-29-2020 09:03 AM

HP Recommended

@Signmond1

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest you check directly on the HP Support Driver Site if there are any latest Driver or Firmware updated.

 

Link: https://support.hp.com/us-en/drivers

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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‎09-29-2020 09:18 AM

HP Recommended

Thank you KrazyToad for the reply to our colleague above but the link you provided leads to download a software of 281 MB just for a driver. Is there a different way of getting the latest driver without having to invest 281 MB of ballast?

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‎09-29-2020 10:55 AM

HP Recommended

That would be the Full Feature Software.

 

If you want only the basic driver then you can try this https://ftp.hp.com/pub/softlib/software13/printers/EN4520/basic/EN4520_Basicx64_1122.exe

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
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