New HP2700 will not connect!!

[DarrenB1969]

HP2700 plugged directly into Macbook pro and wont print. This pri ter is clearly a heap of junk but I need it to print!!

no support from HP amd for some reason I cant even plug and play to bypass all the Wirelss that does not work.

why cant HO

make a printer plug into a laptop and print. Thats so simple and yet the HP2700 will not do it. Hating this HP experience whereas usually HP make good solid hardware that works 1/10 HP

[Jay_G24]

Hi @DarrenB1969

Welcome to the HP Support Community. I'd be happy to assist you with the connectivity issue. 

To better assist you -

1.  I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network band?
2. Is the printer connected to a home or public network?
3. What is the status of the wireless light on the printer, steady or blinking?
4.  Is there antivirus software installed on your Mac? If yes, please try disabling it and check if it works.

While you respond to that, go to System Information to check if the USB is detected or not - 

a.) From the Apple menu, choose About This Mac.

b.) Click System Report.

c.) Under the Hardware heading on the left side of the System Information window, click USB. USB 3 devices appear under USB 3.0 Bus, and USB 2 devices appear under USB 2.0 Bus. The printer should be under the USB 2.0 Bus.

If the device is not detected, it may not be receiving enough power or it may be blocked by internet security software. You may also try other ports on the hub or a different cable.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[DarrenB1969]

yep I found the printer plugged in under USB 2.0

But its not working still. I can trigger the scanner but i cant print a document? Why is this so hard? HP normally make decent products but this is a galloping piece of horse **bleep**. It doesnt work if I plug in the USB It doesnt work wireless it doesnt work Wireless direct. Its a piece of junk brand new because of dodgy software access. I cant get the software i need of HP to make this work? HP smart is offered by HP but HP SMART DOES NOT WORK