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HP Recommended
HP Color Laser MFP 179fwg
Microsoft Windows 11

I successfully replaced my old imaging unit (Bildeinheit in German) by a different, fairly new and original HP one. Howerver, the imaging unit usage counter remains the same. Neither restart, soft reset nor hard reset changes anything, it always displays the old usage, but not the current and correct one of the new (origignal) HP imaging unit.

see

https://support.hp.com/de-de/document/c06452255

#HP MFP 179fnw #imaging unit #counter

3 REPLIES 3
HP Recommended

Hi,

Spoiler
was verstehst du unter "eine andere, relativ neue und ..."
Ich vermute, du hast wieder die alte Bildeinheit eingesetzt.
Hast du das überprüft?
Spoiler
What do you mean by "another, fairly new and ..."?
I assume you have used the old image unit again.
Have you checked that?

Kind Regards
Andr-1611

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HP Recommended

actually, the printer OS system does NOT automatically read the counter of the currently installed imaging unit. disregarding whether it's a brand new one unit with counter=0 or a different, but already used one with counter=less-than- and different-from-before. tx for all hints

HP Recommended

read the User Guide:

Andr1611_0-1699815270447.png

The counter is irrelevant here!


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Inquiries via private messages (PM) cannot be answered.
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