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‎12-22-2021 03:08 AM

HP Recommended
Product: MFP 135w
Operating System: Microsoft Windows 10 (64-bit)

I have a new MFP 135w. In trying to get the scanner working I used the Print & Scan Doctor. The scanner seems to be working now but the Doctor App indicates a Device Manager problem and MFP scanning problem, plus two others. The solution given is 'restart'. But the error shows after restart. I don't want issues with a new MFP and am wondering if I my send it back. Any ideas what's going on? Thanks

Category:
1 REPLY 1

‎12-28-2021 09:24 PM

HP Recommended

@gary4vineyard

 

Welcome to the HP support community.

 

What error messages are you getting?

Could you elaborate on the issue for better understanding?

Sandytechy20
I am an HP Employee

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