New MacBook / Not printing on HP ENVY 5055

[ACD281]

Just purchased 3/4/22 

NEW MAC INFO:

Version 12.2.1 macOS Monterey

Attempted to print Apple receipt from my email-  Printer & Scanners says Idle. HP ENVY Popup says, Stopped - 'Filter' failed, 1 page.

[sandytechy20]

@ACD281

Welcome to the HP support community.

I understand that you are getting "Filter' failed" error, I am glad to assist you.

I'd recommend you uninstall the existing HP printer software on your computer. Refer to the document HP Printers - Uninstalling HP Printer Software (Mac) for help. 

Ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software: 

Update printer firmware 

Update software on Mac  

  

Remove and add the printer 

Click the Apple menu, and then select System Preferences. 

Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners. 

Click the name of your printer, click the Minus sign , and then delete the printer. 

 

Click the Plus sign , and then click Add Printer or Scanner. 

Click the Use or Print Using box, and then select AirPrint 

Click Add to add the printer to the list. 

Try to print. 

  

Keep me posted for further assistance. 

I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

Cheers.