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‎06-03-2025 05:34 AM

HP Recommended

I have installed a new print head with new ink into my HP OfficeJet Pro 7720 but I am getting the 'The printhead appears to be missing, not detected or incorrectly installed' message. I have updated the Firmware, installed three times in a row etc. as per advise on forums, still no joy. The Head did not come with set up inks.

Can any one help.

 

Best wishes to all,

 

Chef1955

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1 REPLY 1

‎06-03-2025 10:43 AM

HP Recommended

Where did you get that printhead from? Return it if you can. Original HP printheads will include 4 setup ink cartridges.




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