New Printer 559, filled ink , yellow tank icon blinking

[Mjam26]

Filled the tank with all the Inks, but the yellow ink droplet icon keeps blinking and I am not able to proceed.

The yellow ink seemed to be slightly less when compared to others In the tank and also poured in much more quickly compared to others. But I would think, that should not be causing this issue, as the tank is nearly full anyway.

Bought this to take some urgent printouts, but now stuck with this issue. Any quick help is greatly appreciated 

[Betty0610]

@Mjam26

Welcome to the HP Support Community.

Try the steps from here: https://support.hp.com/in-en/product/hp-smart-tank-500-all-in-one-series/23394952/document/c06266190 and https://support.hp.com/in-en/product/hp-smart-tank-500-all-in-one-series/23394952/document/c06291384

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[Phil134]

I have precisely the same problem. How did you resolve it?

[Mjam26]

I called PC world / currys customer service, as I bought from there, and they asked me to send it back. They sent me a replacement after 10 days, and I was able to set it up smoothly.

I also tried the HP whats app support, but they took too long to reply, and did not answer to the problem I faced.

[Phil134]

Thanks.  For your reply. I’ll send mine back to Ryman’s and hope for the same.