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HP Smart Tank 530

I just got a new HP Smart Tank 530 printer. With the setup I could add the ink, but now I want to put the printheads in as per instructions, BUT it does not want to move to the center to do so.... what can I do to get it to move to the center?

Regards

Natashca

2 REPLIES 2
HP Recommended

@NatashcaDM123

 

Welcome to the HP Support Community.

 

I'd be happy to assist you with the printhead issue.

 

This document should help you: https://support.hp.com/in-en/product/hp-smart-tank-530-wireless-all-in-one-series/26342881/document/...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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530 printer password

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