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07-24-2021 11:20 AM - last edited on 07-25-2021 08:08 AM by MarcusC
My HP Deskjet 1056 broke. I bought a new one, exact same model, on EBay. When I tried to install it, message said it was not compatible with my OS even though the original one was working fine. Seller does not take returns. Am I out the money or is there some way to fix this?
07-24-2021 10:16 PM
Hi,
Your printer drivers and software for OS X 10.11 can be downloaded and installed below, this should allow you using the printer:
https://ftp.hp.com/pub/softlib/software12/COL44656/al-108392-3/HP_Mountain_Lion_Ink_SW_v12.23.17.dmg
Shlomi
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