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‎12-27-2025 04:02 PM

HP Recommended

Whenever I look at suggestions, they are trying to get me to check out the printer.  The problem is I have NO COLOR OPTION in my print menu.

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‎12-28-2025 03:50 AM

HP Recommended

Hi @waynealan55 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=vO0D1iSh6I8

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ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
How to reset the printing system in macOS | HP Support
How to reset the printing system in macOS | HP Support
youtube.com/watch?v=vO0D1iSh6I8
This video is updated https://youtu.be/ifpwzokW-Qo If you are experiencing 'Printer Offline' or 'Printer Not Responding' error messages on your Mac, follow the steps in this video to reset the printing system and resolve these common printing problems. We'll show you how to fix the problem by ...
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