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- HP Community
- Printers
- Printer Setup, Software & Drivers
- New Wifi Network

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04-29-2024 01:30 PM
HI,
I am having trouble changing the wifi network on my printer. I recently replaced my modem but I am still with the same provider. The wireless network name changed and i do not know how to update it on my printer. Oddly i can scan but cannot print from my pc. I am not tech savvy.
My printer is an HP Deskjet 2742e.
04-30-2024 01:59 PM
Hi @45Oaks,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I can help you with that! Here's a step-by-step guide to changing the WiFi network on your HP Deskjet 2742e printer:
Access Printer Settings: Turn on your printer and make sure it's connected to power. Then, locate the control panel on your printer. It might be a touchscreen or physical buttons.
Navigate to Wireless Settings: Use the control panel to navigate to the wireless settings menu. This is where you'll find options to connect your printer to a new WiFi network.
Select Network Setup: Within the wireless settings menu, look for an option like "Network Setup," "Wireless Setup," or something similar. Select it to begin the process of connecting to a new WiFi network.
Choose your New Network: Your printer will search for available WiFi networks in the vicinity. When it finds your new network, select it from the list.
Enter Network Password (if required): If your new WiFi network is password-protected (which it likely is), you'll need to enter the password using the printer's control panel. Use the on-screen keyboard to input the password.
Complete Setup: Once you've entered the password, confirm your selection. Your printer will attempt to connect to the new WiFi network. Once connected successfully, you should see a confirmation message on the printer's display.
Update Printer Drivers (if necessary): After you've connected your printer to the new WiFi network, it's a good idea to update the printer drivers on your computer. This ensures that your PC can communicate properly with the printer over the new network.
I hope this helps.
Take care and have a good day.
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Rachel571
HP Support
Sneha_01- HP support