New computer with Windows 11 does not recognize my printer Officejet 7210 All-in-One printer

[BobbyPH13]

New computer with Windows 11 does not recognize my printer Officejet 7210 All-in-One printer. Any help will be appreciated.

[Garp_senchau · Accepted solution]

@BobbyPH13, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

It sounds like your HP OfficeJet 7210 All-in-One printer isn't being recognized by your new computer running Windows 11. Let's go through some troubleshooting steps to get it working.

Check the Printer Connection:

If you're using a USB connection, ensure the printer is securely connected to your computer via USB.

If you're using Wi-Fi or network connection, ensure the printer is connected to the same Wi-Fi network as your computer.

Install/Update Printer Drivers:

Go to the HP support website and search for your HP OfficeJet 7210 printer.

Download the latest drivers compatible with Windows 11.

Install the drivers and follow the on-screen instructions to complete the installation.

Use Windows 11 Printer Setup:

Open Settings > Devices > Printers & Scanners.

Click Add a Printer or Scanner and see if your OfficeJet 7210 appears in the list.

If it does, select it and follow the prompts to install.

Run the Printer Troubleshooter:

Go to Settings > System > Troubleshoot > Other troubleshooters.

Find and run the Printer troubleshooter to detect and fix any issues automatically.

Check the Printer’s Status:

Ensure that the printer is powered on and showing as online (not in "Offline" mode).

Try printing a test page directly from the printer to confirm it’s functioning properly.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,