New printer not found by computer

[markneedshelp]

I'm trying to set up my new HP ENVY 6234.

However my computer can't find the printer (no such problem connecting to my phone).

Can anyone help. Unfortunately "support" is only open during office hours.

Thanks.

[Kumar0307]

@markneedshelp, Welcome to the HP Support Community! I’m here to help.

I understand you are trying to connect the printer and the PC.

Do you want to connect it wirelessly?

To connect the printer, 

On the printer screen, go to Setup > Network Setup > Restore network settings

Go back to Network > Wireless > Wireless setup wizard and select your network.

• Make sure the printer and the PC are connected to the same wireless network. Either 2.4 or 5GHz network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.

Use the HP Smart app to print and scan.

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!